We have a 7-day return policy. If you receive an item that you wish to return, please ensure it is in the same condition as received, unworn or unused, with tags, and in its original packaging. You can contact us at osakatek@gmail.com to initiate the return process.

We’re sorry to hear that! Please inspect your order upon reception and contact us immediately if the item is defective or damaged. We will evaluate the issue and work to make it right for you.

Yes! The fastest way to get the item you want is to return the original item and, once the return is accepted, make a separate purchase for the new item. If you have any questions about the exchange process, feel free to reach out to us!

Shipping times can vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and delivery times will depend on the shipping carrier. You will receive tracking information once your order has shipped!

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. You can choose your preferred method during the checkout process.

If you have any questions or need assistance, you can reach our customer support team at osakatek@gmail.com. We’re here to help and will respond as quickly as possible!